Order and shipping terms

Pre-order and delivery terms

These order and payment terms apply to pre-orders from Eckerö Market & Parfymeria onboard m/s Finlandia placed online on Eckerö Line website.

M/s Finlandia

1. The pre-order must be sent at the latest 48 h before departure.
2. Pre-orders can only be made from a pre-order product assortment. The pre-order can be completed onboard from the assortment at Eckerö Market & Parfymeria.
3. A successfully placed pre-order is acknowledged by e-mail and, when the order is processed, an order confirmation e-mail. This may take a few hours.
4. Minimum purchase is 250 €. Please observe that this minimum purchase apply only to pre-orders placed online.
5. The age limit for pre-ordering alcoholic beverages is 18 years (for products containing under 22 % alcohol), or 20 years (for products containing 22 % or more alcohol).
6. The pre-orders and car deck deliveries must be paid at the Eckerö Market & Parfymeria checkout marked with a pre-order sign, no later than 10:45 on a morning mini cruise and no later than 17:15 on a evening mini cruise. You can add or remove products from your pre-order at the pre-order checkout.
7. All purchases are paid at the shop onboard.
8. Pre-orders cannot be claimed or delivered on departures at 20:00–8:00.
9. Collection of pre-ordered products does not begin until the order has been paid for at the checkout for pre-orders. Both cash and credit or debit cards are accepted as means of payment.
10. The purchased goods will be delivered to upper car deck (deck 4) about 30 minutes before arriving at port. You will be directed to the side of the loading place, if you have to wait for cars to disembark. Please inform the cashier when paying, if your car is parked on another car deck (decks 3 or 5). Be sure to check your order carefully when delivered at the car deck. We do not do back orders.
11. Please observe that you can leave your car parked onboard only if you have reserved a parking place onboard for a six hour mini cruise.
12. You get Bonus with your S-Etukortti Card on pre-ordered goods, as you do on all shopping at Eckerö Market. From 1.3.2018 onwards this does not apply on alcoholic beverages (AL 51.2 §). Remember to bring your S-Etukortti with you on your trip. We do not grant Bonus afterwards.

Additional instructions for placing a pre-order onboard

1. When you place an order onboard the ship with car deck delivery, fill in the order form before you arrive at the Eckerö Market & Parfymeria pre-order checkout.
2. Please note that purchases are only delivered to the upper car deck (deck 4).
3. Car deck delivery forms are available at the pre-order checkout and in the lobby on deck 6. Mark the boxed products on the form. If a product is missing from the form, you can enter its information by hand. Pick up the products you want outside the range for pre-order (e.g. alcohol, cosmetics, sweets) and pay for both them and the pre-order at the pre-order checkout. These products are then packaged and delivered to the car deck along with the products in the pre-order.
4. Minimum purchase, with car deck delivery, made during the trip at Eckerö Market & Parfymeria is 400 €.

Email [email protected] for more information about the pre-order service and the assortment at Eckerö Market. You can order other products from the vast assortment at Eckerö Market onboard. Goods ordered onboard will be delivered to the car deck together with your pre-order.